Top 3 Negotiation Skill to win any Client from the world's best Negotiator-


In any negotiable relationship, you determine my response just as I determine yours. By changing your behaviour, you can very often alter the way the other side reacts or responds.

Here are the top 3 negotiation skills you'll need to win any clients...
Here they are:

THE TACTIC OF LOW BALLING

Let's say you're attempting to purchase the XYZ Company. Based upon your financial data, you believe that a fair price would be $5 million. Yet during early contact with the seller, it is known that they are anticipating twice that amount.
If you wait until the bargaining hour to disabuse them to their inflated value, you'll be courting disaster.
The way to deal with the problem is to furnish relevant information as soon as possible. This can be done directly or indirectly via third partners. The purpose of course, is to adjust the other side's mindset to conform to the reality of the particular situation.
What happens when we allow someone to arrive at the bargaining event with inflated  notions? Too often negotiators will then resort lowballing in an effort to alter or rectify the problem that they allowed to develop.
The tactic of lowballing can be used one of two ways. 
(i) In the XYZ example, the buyer, realising that he or she is dealing with an excessive expectancy, could make an initial lowball offer of $2.2 million.Most often, this will put the seller in a state of shock and rupture the relationship.But what if the seller stays under the mistaken believe that there are no other options or because they have already invested so much?In this case, their notion of value had been lowered  and the buyer still has $2.8 million that can be given in concession.
(ii) The other way lowballing is used is clearly unethical. It occurs when a retailer puts an ad in the paper advertising a product at an incredibly low price. Arriving at the store, you're virtually salivating at the thought of this bargain, as the salesman takes the imprint of your credit card. At this point, he casually says, “By the way, for this to work you'll need to also get-"
What then follows is a recitation of indispensable accessories- all at a low cost. By the time you add up the total tab, you'll end up paying more than you would have had you gone to a competitor whose advertied price was much higher.

COMMUNICATION- Client focused

Quiet to the contrary, if you want to impact favourably on the other sides decision making, you've got to be other-directed, understanding their values, beliefs, experience, and mindset. Business people call this being “Customer- or Client-focused". 

Understanding this problem, common sense might tell us that when engaged in any attempt to influence behaviour, we must start out asking more questions than giving answers amd listening more than talking.
You have to see yourself as a problem solver, you should try to view from the other party their underlying concerns, interests, preferences, and needs.
Given this approach the basic formula works like this:
First off,
You should begin by asking questions even if you think you know the answers. Not only listen to what they are saying, but convey that you are engaged in active listening.
How do you do this? Well, when they speak, look at them, and smile and nod when it's appropriate. Do not mask your reactions with a poker face, even if you've heard it all before. Try to display empathy and understanding, since people want to know that you truly care about their situation.
Secondly,
Write down what they are saying. 
Often people ask, “But what if their comments are gibberish and monoric?"  To which Herb says “In this case, it's even more important for you to record their claptrap, you may be the only person who has ever taken them seriously". Remember, people want to be in a relationship with those who respect their point of view.
Thirdly,
While taking notes, pause occasionally to read back to them what you have written. Herb recorded that, “In all the years I have been doing this, never once has the other side said “Gee you got that perfectly". 
Usually their reaction is “You left something out" or “I believe you mischaracterized that". 
At this point, he willingly changes what he has, conforming to their wishes so that he may establish a consensus of their concerns.
Fourthly,
Allow them to tell their story  in their own way, which means that they sometimes disgress and meander. Never do interrupt to keep them on track , because ultimately, their willingness to say “yes" will be based only on facts, hard evidence, rational instincts, comfort level, emotions, feelings, predictions, learning ability, pride, past experiences and risk tolerance.
Make no mistake: Persuasion is more complicated than it may look at the first blush.
Fifth,
Try to control your words and reactions. Even if you disagree strongly with what has been said, try to qualify your objections by saying, “I think I understand your position, but from my narrow perspective, limited as it may be, I see it this way..."
Finally,
Never spend any time arguing or debating with people. Don't show them where they are wrong, foolish, stupid, or misinformed.

Here is a rule of thumb: See every negotiation, whether it's with your child or a business transaction as a cross cultural encounter where you start out sensitive to a different perspective.
Consequently, gather intelligence with the attitude of knowing that you don't know because individuals not only reveal but also conceal information.

APOLOGY


An old saying that says: Want to make God laugh, just tell him your plans. Of course, this relates to negotiation as well. No matter how much time you have spent formulating a strategy, or even rehearsing, the unexpected always occur. Moreover, since any protracted social exchange cannot be scripted, participant spontaneously react or say things that, upon reflection, they wish they hadn't.

Herb, he says: “I have been present when one person called another a liar. Undeniably, the target of this slur had been exaggerating and bluffing, but using the L word is a breach of negotiation etiquette. It can only offend face and poison a relationship.
Should such impromptu invective ever pass your lips, the antidote is, of course, to immediately apologize.
Having this attitude means that, even when dealing with a con man, you will view him not as a liar, but as someone who is “Augmenting reality".

Of all the run-ins with the truth, my favourite occurred a few years ago in a four sided negotiation that took place in Washington, D.C, he said.
“We were supposed to begin at 10:00 A.M. and three of us were present at that time. While waiting for the fourth person to arrive, those already present kept glancing at their watches.
Finally, twenty-five minutes after the hour, Mr Tardy walks in.
“Ahen, I'd like to apologize somewhat for being a bit late" he said.He didn't stop there. “Although, it looks like I'm twenty minutes late, he said, “I'm  really not". When I first got to the building it was 9:55 A.M., but the parking lot was filled. So, I had to drive around looking for a space. Then when I finally got to the floor, no one was at the reception desk. I waited for nine minutes before someone came to show me to this conference room. Actually then, I may not even be late.
Truly the result was that after his story, the other three discovered they were dealing  with a person who was immature amd unreliable. Unintentionally, he had affected the level of trust.
What should he had done?
If you are twenty-five minutes late, you ought to say, “Please forgive me . I'm terribly sorry for keeping you waiting. I'm almost an hour late".
If this had occured how would the other three had reacted? One of them would have probably siad' “What are you talking about, you're only twenty-five minutes late: no big deal".
(i) Be the first to release all the bad news, so there's nothing left for someone to uncover.
(ii) Your relationship should be honest and accurate.
(iii) Accept total responsibility for your misdeeds without blaming others or circumstances.

If you're into a bargain, you can master this piece:
You: What will this cost? How much is your remuneration? or the standard rhyming; “So what will the fee be?
Seller: Standard remuneration fee.
You: I know it's worth what you're asking, the value is at least twice that amount. And if I had that kind of money, it would indeed be my privilege, or pleasure, and my honor to offer that. But regrettably this is all I have in my budget.


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